Floorwalker

Calls and chat

You've got the caller's cart, stock and quote before answering

Being on the phone with a customer shouldn't mean stalling while you look up orders, postcodes and supplier stock. Floorwalker connects your business number and every chat channel to your catalogue and your suppliers.

Call settings: your business number, where calls go by time of day, and recording
Call settings: your business number, where calls go by time of day, and recording

Big carts alert you while the customer is still shopping

Pick a cart amount, e.g. $5,000, and Floorwalker sends a live alert as soon as a shopper passes it, showing who they are and what's in their cart while they're still on your site.

Competitor price checks explain why another dealer is cheaper

See who else sells a product and at what price. A daily check across dealers explains why a competitor is cheaper, e.g. a clearance with 1 left or a bundle with free stands, before suggesting hold or match above your cost.

iPhone Duo open on a call: the caller on one half, stock and delivery on the other

On an iPhone Duo, the call takes both halves

The caller's history sits on one side of the fold, and stock, delivery and the products picked from what they've said sit on the other.

Running a shop shouldn't tie you to a desk

Floorwalker watches your shops, suppliers and calls, and has the routine work drafted on your phone before it ever needs a laptop.

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